Udare - Basque Stay

Very Good
Traveller Type: Family with Young Children
  : Location!!! :)
  : No welcome information, slow reply re bathroom clogging

Very Good
Traveller Type:
  : Management company looking after this property was extremely accommodating and fast to turn around responses. We appreciated this a lot as it meant we could plan appropriately. Accommodation was kid friendly. Keys could still be collected even though we arrived during siesta time as there is a key locker system in place at another location nearby. The accommodation is located in an excellent spot with lots of restaurants and the old town nearby. Public Parking is located nearby.
  : The boiler failed during our stay which meant there was no hot water for one day/night. We think we managed to reset it but did not have a chance to check whether our attempts were successful.

Good
Traveller Type: Business Traveler
  : Amazing location and very spacious unit. Hosts were quickly responsive through the app. Wi-Fi worked well and for a long stay had dishwasher and washer (no dryer), with decent showers and multiple bathrooms.
  : Unit is in older condition and less comfortable. During the heat wave theres no AC.

Fair
Traveller Type: Family with Young Children
  : Location was superb and plenty of spaces for large groups.
  : There was no air conditioning and this was clearly stated, however there were only 2 fans in the property (with a total of 3 bedrooms and pull out sofa in the lounge). The heat was unbearable while we were there and when we contacted the host or letting person for a fan for the 3rd bedroom we were told that it wasn't hot enough to warrant an extra fan!

Pleasant
Traveller Type: Family with Young Children
  : The location is excellent. Not far from the bus station, very close to the beach and a few minutes walk to the old town. A couple of bottles of wine were left in the fridge for us. There's a supermarket across the road under Zara. Staff were very responsive when I emailed them about problems.
  : It is a very odd apartment. The place was not in a clean condition when we found it. Loose popcorn in a drawer, odd bits of food in the freezer and window sills thick with dust. Paint chipping off walls and a room or junk (perhaps it should have been locked?). No duvets, only a sheet and old shabby towels. The lights in both the lounge and dining room didn't work at all. There was a temporary lamp only. One bedroom is attached to another with glass doors. Fine if staying with family but not great if you need more privacy. I think for the price you can get a lot better.

Wonderful
Traveller Type: