Ohtels Vil·la Romana

Disappointing
Traveller Type: Family with Young Children
  : Our experience was a mixed one to say the least. We were half board and in terms of the quaility of the Food we found it to be pretty good. A wide range of dishes every morning and evening with lots of selection and more than enough to suit all tastes. We always had enough to eat and never left hungry. The drinks and snacks at the bar were reasonably priced likewise coffee and tea. The pool area was nice but the pool was very cold somedays and then fine other days. Strangely the days it was colder was actually on days it was really warm and sunny. No balls or anything in the pool was not ideal as there is only so long you can keep young children entertained in the pool without playing games. Play park was ok not a whole pile in it. A tree fell down one day whilst people were in it and it was closed for a couple of days until that was removed. The rooms were fine. We had a sofa bed our girls slept in and we had 2 adjoining single beds. Lots of room for sleeping. Nice balcony and although a little small with all luggage etc we didnt spend much time in them other than getting ready in mornings and evenings and sleeping. Towels changed and beds made daily. Bathroom got a rough clean daily too.
  : There was a fire emergency on Wednesday evening and hotel was evacuated. The fire alarms were not set off which isnt really acceptable. We were on floor 3 and the only notification we got was from another guest who ran along our corridor and knocked all the doors. It would be a safety concern that no fire alarms were activated. As it turned out we had booked to eat in the roadhouse that evening at 7.30pm so we werent planning to eat in the hotel that evening anyway. It was reopened for breakfast the following morning except for the area where the issue had been which was repaired and reopened by Friday morning. My experience of the staff was that a number of them were rude and dismissive. In the dining room lifting dishes off the table before we had finished meals and wheeling trollies without regard for younger children. Overall we had a good week until Friday morning when my wifes phone was lifted from our table at breakfast and stolen. It was immediately switched off and when we asked staff in dining room they were very unhelpful. Went to reception to be told to ask staff in dining room area. Eventually got to speak to the assistant manager at reception and police. He told us there is a gang from Barcelona who the police are monitoring and they were aware of someone connected to them having been in hotel that morning and being asked to be removed by security. I asked him how they got into the dining room as all guests are given a wrist band and they are stopped at entrance and asked to give their room number. He told me he didnt know how they gained access to the dining area. This would raise big red flag for me as to how these peole managed to get in. Then on Friday evening I discovered my wedding ring missing from my room. When reported to reception on Friday night the guy checked whether it had besn handed in at the front desk or by the cleaner but it hadnt. Took my number and ema

Very Good
Traveller Type: Family with Young Children
  : Nice pool
  : Beds a bit firm

Wonderful
Traveller Type: Family with Young Children
  : A very nice hotel with very friendly staff. Mark at the reception assisted in booking the park tickets as it was in Spanish . The food was delicious not to mention the hotel location is ideal; 10 min walk to the beach and 15 min walk to PortAventura World and Ferrari land which we toured. The room was spacious and cleanliness is top notch. I got surprise bottle of champagne when I came back to the room and that just crowned my birthday. We had a fabulous holiday and stay at Ohtel villa Romana
  : Kids club should have a door that children cant come out without parents. I left my daughter there and after 20 min she followed me in the room on 5th floor, luckily I was in the room. I was shocked since I had signed her in and noted that she cant go out alone.

Wonderful
Traveller Type: Family with Young Children
  : Everything which includes location, amenities like indoor & outdoor pool, water slides, jacuzzi , kids club , bar , food and staff most especially Mark (staff), very helpful and went extra mile to make our stay memorable. Thank you mark
  : I love everything but little improvement on the cleaning of the room during our stay .

Good
Traveller Type: Family with Young Children
  : The pool area
  : The lack of bar staff at night/ no pool service during the day considering its a (4*) hotel you had to go the bar to order and was one stage on a Q for 25 mins

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : everything in the hotel
  : food , did half board but thought be more variety in breakfast and dinner

Pleasant
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : Staff were really nice and helpful, with the exception of 2 members of staff. As our trip was centred around portaventura theme park, the hotel was an ideal location for us.
  : As said, 2 of the staff, both ladies were quite rude to us. Food was your average run of the mill buffet style, but, some was edible enough,so we were able to fill ourselves e ough.