Alondra Villas y Suites

Wonderful
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Traveling as Couple
  : Good facilities including jacuzzi ( although we had to request steps to get in and out).
  : garden in poor condition, local cats used the gravel area as a toilet. The outside needs a new patio and complete overhaul cottage 3. The cottage next door had a clean newer looking patio .At breakfast there was a good selection but the hot food was barely warm. Lack of Christmas decor until we asked them to put some up! Been here before and loved it, this time there seemed to be a lack of attention.

Very Good
Traveller Type: Traveling as Couple
  : Love the villa, great staff, great location and fab hot tub.
  : Couldn't clean our own pool. Normally villas have own pole with net for surface cleaning.

Very Good
Traveller Type:
  : Aircon didnt work in three of the rooms

Pleasant
Traveller Type:

Wonderful
Traveller Type:
  : the Villa was amazing everything was amazing, staff were brilliant and friendly and most helpful
  : some parts of the breakfast needs to be covered as a few flies were hoovering

Disappointing
Traveller Type: Family with Young Children
  : the Villa was modern & located close to the beach & restaurants.
  : it was not cleaned properly, despite housekeeping attending on three occasions. the Arenas restaurant on the premises offered a very basic breakfast in cramped, dated surroundings. the head waiter there behaved oddly, saying he wasnt sure we had a table despite us booking & confirming ahead of time. he also spoke in a condescending manner to us when we asked for small changes due to dietary requirements. for a so-called 5 star establishment overall I would give Villa Aronas 3.5 stars. very average service & facilities. so disappointing but we are undeterred, having been to many other amazing hotels, this was a one-off unfortunate experience.

Wonderful
Traveller Type: Family with Young Children
  : Brilliant layout and lots of space for the family. Reception on arrival was very friendly and helpful. We enjoyed our week. Cleaning and bed changes were done on request and any request to reception was carried out and always a reply instantly when messaging. We had other family on the complex that were near by, it was easy to navigate. Great facilities washing machine etc
  : Breakfast was good but no change to the offering, so very same same, when arriving for breakfast they would take villa number but had random names for who was in the villa and how many. The main en-suite toilet was not fixed to the floor and was a nightmare in the night as its all tile and makes a right noise. We had other family on the complex that had a terrible time with the drains (avoid villa 12) they had a week of hell. A payment of 35 a day needed for a heated pool which we didnt know about until arrival.

Pleasant
Traveller Type: Family with Young Children