Hotel Riu Playa Park - 0'0 All Inclusive

Very Good
Traveller Type:

Disappointing
Traveller Type:
  : Nice pool close to beach
  : Staff were rude to us . Very strict rules in hotel. Streets full of extremely drunk boisterous German people that was really intimidating. Streets with glass being cleaned up in morning.

Fair
Traveller Type: Traveling as Couple
  : The room is decent size. The beds are comfy. The food is varied, though vegetarian options are limited. Lovely desserts. Tasty latte in the bar. The staff is great, helpful and always polite and smiling, exept the guy, who has lodged us in awful room. We are grateful to cleaning, canteen and bar staff!
  : Unfortunately we were unlucky to get unpleasant room. For the first time it was one right behind the lifts, for the second time one with the view to the road, so our sleep every night has been interrupted by drunken companies. The soundproofing in this hotel is terrible, you hear all the noise from the halls and the neighbours. Also this hotel is tolerating smoking persons, so there is disgusting stench in common areas. Keep in mind there are a lot of screaming kids everywhere. We were apalled to get thin, tired, sometimes in holes hand towels. It is unacceptable for 4 stars hotel. The blow dryer is weak and stops working after few minutes. Overall we do not think our stay was perfect and have no desire to come back.

Fair
Traveller Type: Family with Young Children
  : Very clean. Lovely staff.
  : Next to a very rough part of Spain. You could not walk around the beach area.

Poor
Traveller Type: Traveling as Couple
  : I bought All inclusive!!!For my last 20 years travel.. its mean all drink (alcohol)is unlimited in this property its was allowed 3 small beers/ or wine In lunch..and 3 the same in dinner time.. All rest of time in different bars a like snack bar , lobby bar its was chargeable!! Really disappointed !!I think cant be call All Inclusive type!!

Wonderful
Traveller Type: Family with Young Children

Poor
Traveller Type:
  : Clean property, pool area is nice.
  : Staff was not overly friendly, some of the resort rules were a little silly. Requested extra pillows twice and they never did show up.

Very Good
Traveller Type:

Disappointing
Traveller Type: Traveling as Couple
  : We liked that there were restaurants opened in the hotel at pretty much any time of the day (and night) - allowing for late lunches for example. Very close to the beach as well.
  : While all of the restaurant staff was lovely, the reception staff was quite curt and rude (not all, but some) when trying to get some information. Parking for 10e a day is a bit of a rip off. Then the issue of the "All inclusive" that is not an all-inclusive. While after researching this some more, we understand that the whole of Mallorca doesn't do "real" inclusive (including alcohol) anymore, this was not advertised clearly, not on booking.com, nor at the hotel. There was a mention on the booking confirmation of "All inclusive, Limited beverages" ; and having gone to multiple ones before, we thought it may mean a limited option of alcohol, or limited times during the day. But no, it's actually not included. Indeed, the "all inclusive" is not really, as only including meals, and 2 drinks per meal - which are the cheapest, most disgusting wine and beer possible (no choice either with those). Definitely not worth the price. This definitely put a damper on our stay. For example, upon our arrival we went to the pool area and decided to get some drinks at the bar. We ordered and nothing was said to us about a cost, price or nothing. Nowhere was it written that the "all inclusive" bracelet we had didn't include alcohol. We then went to seat and upon getting our drinks by the waitress, she just pulled out the card machine asking for our room number - we got confused and asked is this not included in the all inclusive, and she replied quite curtly that it was only at the restaurant during meals. She didn't tell us any price just asked for our room number and charged the drinks to it. We only learned of the cost after checking out. Meals were ok, but not great. Breakfast was absolutely disappointing. Pool towels are 10e in cash only. The pool area is very very noisy, with random "activities" and music at every pool. Would not recommend going there for the price.

Pleasant
Traveller Type: Family with Young Children
  : It stated all inclusive but drinks were NOT included. So ended up being expensive