Mix Colombo

Very Good
Traveller Type: Family with Young Children
  : Very good value for the money
  : Some rooms need to be refurbished

Poor
Traveller Type: Solo Traveler
  : Sent a mail to check in online - for efficiency - they had no record of it .no wifi - really in this day and age? The key didnt work three times. The lift does not work sequentially - after each stop it SLOWLY returns to zero and so I spent ages waiting for the lift - 7th floor. No hairdryer. Awful awful, worst ever soap and shampoo .just a horrible experience .

Poor
Traveller Type: Traveling as Couple
  : This hotel should not be classed as a hotel first of all. The is filth everywhere. Starring from mold on pillows, dirty beds and ripped mattress, this hotel represents serious health and safety hazard! There is hair,and dust everywhere. Lifts are really dirty, there was a used facemask in the lift for 18 hours!!! Staff are rude, laughing in your face when you complain. We asked to speak to the General Manager and file a complain and change the departure date and leave early but the General Manager refused to talk to us. Why are you in the business of hospitality if you refuse to face complaint or to speak to your clients. Absolutely disgusting behaviour from the General Manager of from the hotel staff. We lost 500 euros on this hotel and decided to check out early because of all the filth and dirt found in this hotel. Please AVOID AVOID AVOID.Btw I sent 2 emails to the GM and still he didnt reply. Booking.com asked for explanations and they are ignoring them as well
  : Nothing to like at this hotel. Absolutely shocking!!!!

Poor
Traveller Type: Family with Young Children

Poor
Traveller Type: Solo Traveler
  : nothing
  : rooms very poor high window overlooked by others no balcony no sun beds only 7 between whole of guests

Wonderful
Traveller Type: Traveling as Couple
  : Staff are amazing the location is stunning rooms are comfortable just an overall lovely place
  : The only thing I can say which is not a complaint is that there are not enough sun beds by the pool