Hotel Puntagrande

Wonderful
Traveller Type: Traveling as Couple
  : This edgy hotel is quite unique. Both the building and the hotel rooms. You have a awesome view of the rocky coastline.We enjoyed the tasteful breakfast.
  : Some of the fancy equipment of the hotel room is less practical; there is less space in the room if you travel with more than less luggage.

Very Poor
Traveller Type: Traveling as Couple
  : Very little. The location was nice.
  : 1. Incredibly rude owners (it would be worthwhile checking out their responses to negative Google reviews - I received something similar by text). 2. No privacy in the room. The toilet is essentially in the bedroom (large gaps at the bottom and top of the doorframe so that all noises (and worse) pass right into the bedroom). 3. Not soundproofed. We could hear everything from the bar/restaurant in the morning, including a parrot who is chained all day long. 4. Breakfast was dreadful. Everything was direct from a shop - you could see the markings of longline bread which has been warmed. Apparently the chef was not there because of a family emergency. I doubt it. Earlier reviews say that he wasn't there because of Covid. I would imagine that he has left. 5. Arranged a shuttle to the airport in the morning. The owners seemed to forget we were leaving. They were not there (nor was the pre-arranged breakfast ready). Had to phone them - their attitude on arrival was unacceptable in the hospitality industry, and the car was filthy and unprepared for guests. And yet we were still charged for the transfer! 6. Fire-alarm batteries had not been changed so the alert to change batteries went off continually in the night. This is surely something that should be changed on a regular basis to ensure guest safety.