Magic Tropical Splash

Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Business Traveler
  : Great stay, cleaning staff the best.
  : No blankets only one sheet for 2 people in the end of September ?

Very Good
Traveller Type: Family with Young Children
  : Buffet y piscinas
  : Ascensores lentos

Good
Traveller Type: Family with Young Children
  : Staff were mostly helpful and friendly. Pool area and hotel lovely. Plenty of bars, Drinks were good and 90% premium brands. Lots of nice seating areas to relax. Soft play and park for kids was good. Water Park was good and plenty of life guards about. Ice cream machine in restaurant was a huge hit with the kids. The evening entertainment was good and have shows from 8.30pm -11pm. We got an early check in which really helped.you could get a sun lounger as long as you were by the pool by 9.15am. Also the air con in the rooms was great and a real life saver in the heatwave.
  : Pool bar was in the deepest part so you couldn't stand or get back with your drink without swimming, also not much of the pool for kids to swim safely as it is 80%deep. Stairs to water slides very slippy and seen lots of kids getting injured. Food was repetitive basic beige food with little choice of vegetables for the kids (but ice cream was a hit) beds hard foam but soft bed is a personal preference! Loud music playing untill 11.45 then all the clean up noise untill gone midnight. Room backed onto elevator so woke kids up from 7am after a late night. Some very drunk people in the pool falling over the kids and passing out on the pool side. Things getting stolen from your sun lounger, I saw a few people complaining of things getting pinched when they got in the pool. App was hard to use and book things then you had to pay for transport to get to the events. No clocks around so have to keep your phone or watch by the pool and risk it going missing. Lifts were a pain as you could be waiting 15mins for one to finally get to your floor or it was broken so had to walk 16 floors on a few occasions.

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children
  : facilities, food and staff
  : pool bar closed a little early

Pleasant
Traveller Type: Family with Young Children
  : Unprofessional, and unfriendly reception untrained reception staff DO NOT know what they are doing
  : Unprofessional, and unfriendly reception untrained reception staff DO NOT know what they are doinglady who checked in me, and my family was very rude, helpless (could not identify my nationality) holding my ID in her hands, asked me 3 times what nationality I have

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children

Good
Traveller Type: Traveling as Couple
  : Our room was big and comfortable. The bed also was extremely comfortable , unusual in spanish hotels.Staff very attentive and friendly.
  : Terrible smell from our bathroom. Cold food at the buffet .