Hesperia Bristol Playa

Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : Great location and fantastic pool bar!
  : Nothing

Poor
Traveller Type: Family with Young Children
  : Familiarity. Ive been coming here for 11 years so I know it well however, it has deteriorated so much.
  : Massive cockroach the length of my finger on the sink on arrival & another in bedroom on the last night & I couldnt get it so I couldnt sleep. Huge leak in boiler press so mop & brush were soaking wet & the musty smell was disgusting all week. No hot water in kitchen sink so I complained the 1st morning & the maintenance man came to fix it that evening. He replaced the tap but couldnt secure it so it was dangerously wobbling all week. Cleaning is reduced to once a week. Before we used to have a cleaner daily to do the bins & floors & then the sheets & towels were changed I think twice in the week. The safe was locked but given no information on the lock at reception on check-in and there was a language barrier then with the staff so I didnt bother asking about it. The heat was insufferable without any air conditioning and there was a serious lack of fans to hire. The dressing table in the bedroom was replaced by a fabric covered chest which you couldnt put stuff on so there was no surface space through the apartment for doing makeup & hair except for the desk in the sitting room. It felt so so budget. Apart from all this, possibly the worst part was how dirty the paths and around the pool were. When we used come before, the pool area used to be hosed down every night. During this trip, the morning dew & dirty ground made the place filthy & it meant that you were walking that dirt into your apartment. Cleaning & maintenance are so important & it felt as though both needed serious attention, especially given that the establishment was at capacity.

Pleasant
Traveller Type: Solo Traveler
  : Absolutely loved this place especially pool bar. Great food. Music. Staff amazing. Close to beach & restaurants bars etc.Promenade beautiful views.
  : Cleaning only once a week. Towels replaced only weeklyWe stayed extra & upgraded still no cleaning weekly or towels. Often having to request. Towels were the main problem.