Fairmont Barcelona Rey Juan Carlos I

Poor
Traveller Type: Family with Young Children
  : The night time room cleaner was very nice
  : We stayed there for 3 nights. The hotel manager was very rude. It was clear from my 3 days stay that the manager did not care at all about their residents and the hotels reputation. The manager and the receptionist continued speaking Spanish to each other in front of us during my checking-in. Please beware if you want to book this hotel. They are money grabbers. I booked this hotel as it has a swimming pool and a spa however upon our arrival they would charge 25 Euros per person per DAY for using their sauna room. They would charge for everything for example: to swim in their tiny indoor swimming pool you must wear swimming cap which they charge you 5 each which isnt stated in their hotel description. More importantly, they insisted that we paid 100 Euros per day as deposit and according to the manager this was in case that we would smash up their room. After we refused to pay a deposit of 300 Euros for the 3 nights stay and questioned this deposit policy he suddenly offered us to pay 150 Euros by cash. Furthermore, it was our first time in Barcelona and this hotel is in the middle of nowhere. There are no shops, no restaurants and nothing to do around this hotel and is somewhat far from the city centre (40 minutes on Metro).

Poor
Traveller Type: Business Traveler
  : no body speak one word english otel rooms are very cold stay of the hotel are extremly rude and unprofetional
  : no body speak one word english otel rooms are very cold stay of the hotel are extremly rude and unprofetional will never stay again terrible

Wonderful
Traveller Type: Business Traveler
  : Nice quiet room, very spacious.