Apartamentos Port Cambrils

Good
Traveller Type: Traveling as Couple
  : Near to the beach and restaurants area

Very Poor
Traveller Type: Business Traveler
  : Absolutely nothing . This is the worst apartment Ive ever stayed in with Booking.Com. The quoted size of the apartment is untrue, the apartment was filthy and obviously had not been cleaned prior to our visit. We met with the management to complain, she told us to be there the next day at 11.00 and never arrived - she obviously had no intention of meeting us as her staff told us she wouldnt be at work until 13.00.
  : The property is clearly not 82sq meters we only booked this because of its size. The apartment was filthy and by no means achieved anywhere near the quoted COVID-19 requirements. The apartment was full of flies and various other insects. My wife used the supplied hairdryer which almost set fire to her hair due the the flames coming out of it - absolutely no health and safety in place. The microwave had food in it and the cutlery and crockery was disgusting. We complained to the management of the apartment and requested a refund - they offered 2 more nights in the same apartment! Incredibly poor service and with no idea of customer service. My wife and I are avid travellers and this is the first time in our 15 year plus Booking.com career that weve placed such a bad review. I would not go anywhere near this company.

Wonderful
Traveller Type: Family with Young Children
  : Location is perfect, center of town. Clean, bright, will all the facilities you would need, included elevator.
  : Parking was terrible. Near parking lot tried to charge us 120+ for leaving the car four days, with a last offer of 94 when we rejected the first one. We ended up parking outside, but it was hell. In the evenings it wasn't that bad, but at lunch time it was impossible, no matter how far you tried to park. It took 30 minutes once for a very tight spot. Take into account that the zone around the apartment is locked out for cars in midday, so you will need to arrive soon in the morning if you want to unload you luggage close to the apartment.

Fair
Traveller Type: Family with Young Children
  : The apartment was clean and in a good location
  : The apartment is managed by a hotel 1/2 a mile away so you have to walk over to reception for any issues. They don't seem interested in the apartments, just the hotel and are not easy to deal with. The safe wasn't working (THE BATTERY WAS GONE AND MAINTENANCE HAD TO CHANGE IT, NOT THAT I DIDN'T KNOW HOW TO USE IT AS PER HOTEL'S RESPONSE TO MY REVIEW, EXPECTED THOUGH AS THAT WAS THE ATTITUDE THROUOUT MY STAY), the iron didn't work (STOPPED WORKING ON DAY TWO, LUCKY I HAD MY OWN WITH ME), we had no kettle, very little cooking facilities e.g. a microwave without a microwavable container. The apartment is not serviced so the one bath towel you have on arrival has to do for your entire stay. No cleaning is done either even in the communal areas. We got locked out of the apartment and I was told it was because I had the card next to my phone, ended up being the battery in the door, that took two visits to the hotel and an irate phone call. Poor customer service but the apartment itself is in a good location. However I would not stay there again. They also entered our apartment when we were not there. I didn't know why or what it was for but I had given up communicating with them at that stage, it was pointless.

Wonderful
Traveller Type: Family with Young Children
  : Great place to stay overall. Staff nice and helpful. Super location. Clean and big apartment much nicer than expected.Only issue was poor WiFi. Would come here again
  : Poor WiFi.

Good
Traveller Type: Family with Young Children
  : Clean apartment and very comfortable matress
  : noisy location and very bad for parking,also difficult for check in because you need to pick up the keys from different location

Fair
Traveller Type: Family with Young Children
  : Location very good and staff helpful
  : Bathroom needed to be thoroughly cleaned, especially toilet. One hand towel and one bath towel per person insufficient for a 17 night stay. No spare sheets for the double bed- again unacceptable for a 17 night stay.Access to English speaking TV channels would be expected at the price paid. Very uncomfortable settee

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple
  : Great location and apartment as described
  : 10.00 am checkout / issues with a faulty entry keypad / ac failed second last day ( but the agents went out and purchased two fans so no complaints)

Fair
Traveller Type: Family with Young Children
  : Location excellent. Air con excellent.
  : Kitchen was poor. No toaster or iron on arrival. Had to request both. No facility to make tea or coffee- no kettle- asked reception for one but was refused. No soap for bathroom . Bathroom was old and grubby. Badly needs updating. Cleanliness was only ok. Rude receptionist was refusing to send a toaster and iron when we requested it even though I explained these were listed as facilities on booking.com. She didnt seem to be aware and was very rude. However I firmly explained these were listed and they were then sent over.