AR Imperial Park Spa Resort

Very Good
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children
  : The bungalow was brilliant. Well equipped and modern and comfortable. We happened to be lucky with a block right in front of the pool with little walking and few steps. Pool areas were really good for the babies and children. I loved the water slide, a nice little touch. Very happy staff and friendly service. It was my birthday and I received a gift on arrival, a birthday note and even a call to my room on the day wishing me happy birthday. Lovely service.
  : The buffet was just ok. I found it very repetitive and barely warm. My partner is a celiac requiring gluten free meals and there was no selection or variety to cater for him. We asked and although they provided meals, there was no choice and we had to wait a long time for it to be made. When the buffet was open, the bar and cafe closed so no drinks were available anywhere. The kids entertainment was very fast and didn't include parents to interact. The main evening shows were poor and basic. The 10am sunbed rush was a joke. There was chaos to get a bed around the pool. There are clearly signs saying you can't reserve with towels but this was not policed and everyone did it.

Disappointing
Traveller Type: Business Traveler
  : Friendly staff
  : Dirty smell from toilet. Old stuff in the room. Way to expensive for this old beat up rooms. Very bad old beds. Please book an other hotel.

Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : good choice of breakfast, lunch and dinner, bar staff very busy but efficient, fantastic views, great pools, we are british but mainly spanish occupants so the entertainment was not for us but there was a good atmosphere,
  : front door to appartment seemed a bit tired/well used, other than that more than satisfied with room

Very Good
Traveller Type: Family with Young Children
  : Amazing location with great view, big rooms, well equipped
  : No water in the room, no supermarket close, not possible to buy any food or water in hotel. Expect specific time.

Disappointing
Traveller Type: Family with Young Children
  : The swimming pool.Reception staff were very helpful and nice.
  : The location was shocking - it was about 15 minutes from the centre of town by car. Taxi had to be ordered each time in and out. There was no shop near the property, no restaurant near the property or no cafe. There was nothing at the property at all. There is nothing close by or nothing within walking distance. There was no kettle in the room to make tea or coffee.No one came near us for the whole duration of our stay to clean the room, offer fresh towels, toilet paper or anything. We had to request toilet paper. To get in and out of town a taxi had to be ordered which you had to wait for, there was no shuttle bus or any other option available.

Good
Traveller Type: Family with Young Children
  : Lovely view from the balcony/patio. The apartment was very spacious and the kitchen was very well equipped including a large fridge,/freezer. Plenty of towels in the bathroom and wardrobe and drawer space in the bedrooms. The beds were very comfortable too.
  : Would have been nice to have something to wash up with... there was no teatowel or dishcloth/brush and the washing up liquid dispenser was empty. The kitchen cabinet doors all need rehanging! My main complaint was the lack of communication from the property. I sent several messages regarding where i could pick up the key or a code etc and did not receive any reply. I eventually telephoned on the morning of departure and got an agency person who said I should get the info from the host! but said that there was a reception on site. At this stage I was concerned and asked my relative who lives in Calpe to go to the property for me.. and he sorted it out.

Poor
Traveller Type: Family with Young Children
  : Very old and rundown room

Good
Traveller Type: Family with Young Children