Flash Hotel Benidorm - Adults Only

Very Good
Traveller Type:
  : The staff were wonderful ,the food was lovely and the service was spot on
  : Only issue was my roommate moved into another room and got one cheaper for the stay but I had to pay the full amount for my room which I thought they could have done something for me

Good
Traveller Type: Traveling as Couple
  : Loved the 2 double beds. Excellent aircon. Plenty of storage.
  : Shower over the bath not good if you have mobility problems. No bath mat. Very noisy from outside even with the doors shut sounded like it was open. Restaurant very cramped, only had breakfast but very basic for a 4star.

Wonderful
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Traveling as Couple
  : All the hotel fantastic entertainment very good rooms very nice
  : Staff very short on reception all the time Staff very very short in restaurant Too many people for the size of roomFood not enough choice very basic

Wonderful
Traveller Type:

Very Good
Traveller Type:

Disappointing
Traveller Type: Family with Young Children
  : Bar downstairs, perfect location. Frankie pool side entainment 11 to.3 was good but only when he had enough people. If it was quite he did not do anything. Breakfast was the best meal. But still not hot.
  : Room was dirty balcony screen, shower screen and mirrors were dirty and streaky. Tap in bathroom was covered in limescale and dirt. The plug hole full of hair. Bath towels were small and all had stains onFloors were never swept. Wood on units was all splitting.Sea view was very limited as blocked by buildings Communal areas also dirty, with rubbish left in lift for several days and no soap in the toilet near restaurant.for 3 days.Food was bland and never hot. Miss labelled meat, turkey as pork and pork as turkey. I am.def not a fussy eater but I struggled to make a meal from what was on offer. Pool toilets were faded and scagged. Sunbeds were old and sagging. After 3pm no more sun by pool. Had to pay extra for cups, which we could then keep !! Why ?We booked Be Unique room but also had to pay for pool towels, safe and tea and coffee, which was had to ask to be replenished. We were looking forward to this hotel, but were very disappointed. Definitely not what I would.class as a 4 star. Should have paid more attention to the bad reviews.

Very Good
Traveller Type:
  : Great location
  : Bit dark and staff were good but felt a bit claustrophobic In restaurant and reception Swimming pool was in shade as far as I could see most of time Couldnt find drinking water in restaurant at breakfast although could buy it

Good
Traveller Type:
  : Excellent location and lovely staff. Entertainment around the pool was quite loud but entertaining. Food was good in the restaurant and as we arrived late they left us some food and a bottle of water which was very thoughtful.
  : We booked a twin room and got a double disabled room.

Good
Traveller Type: Traveling as Couple
  : Great location
  : Food