Hatzels Häuschen

Wonderful
Traveller Type: Family with Young Children
  : The apartment was great. Very comfortable. Nice private garden to share just with the apartment in the ground floor. Also the park in the hotel is great for kids... Plenty space and things to do. Very nice 20 min walk to Playmobil park.
  : I was writing some request through booking before my arrival, thought the msgs, it seems that the hotel take care of my request but then at the reception even the person was very kind, it seems she did not know about the booking msgs, she did not even mention if something was unclear. Then at the moment of check out, I find out there were some misunderstanding about some optional breakfast they offer me but at the end it was fix. Just a few hours after I brought the keys to reception I saw some msgs from hotel from before of check out saying I got some discount, but at the end at the reception they charge me full price. So, it seems the hotel do not have a very good internal comunication. Hope they improve that because it is a really great place.