Hotel Mainperle

Very Good
Traveller Type: Solo Traveler

Very Good
Traveller Type: Family with Young Children

Good
Traveller Type: Solo Traveler
  : Convenient location for transit. Kind service and decent German cooking in the restaurant. Good value for money.
  : Single room and bathroom are tiny. With a balcony you have at least a place to sit down. Location in a suburb of Wertheim, not in walking distance to the centre. Quiet neighbourhood but noise from road.

Good
Traveller Type: Business Traveler

Pleasant
Traveller Type: Business Traveler
  : The restaurant staff were very polite
  : The room was very small and upstairs without an elevator.

Very Good
Traveller Type: Solo Traveler
  : Quiet location. Secure bicycle storage. Friendly and helpful staff.
  : Unfortunately the hotel location is in an old urban area and does not have any reasonable eating places. There is a supermarket nearby.

Poor
Traveller Type: Business Traveler

Very Poor
Traveller Type: Business Traveler
  : The city is amazing, good stores are located nearby. You can reach the property by train, is located only a few minutes away from the train station Wertheim-Bestenheid.
  : First, I would like to point out that due to business reasons, I travel quite a lot and have various experiences. Additionally, I really do not like to complain - we are all human beings and commit some mistakes; sometimes the complaints are handled in such a generous way that I feel myself uncomfortable - one I received a full refund from another property cause of a broken bulb... Well, concerning this hotel, I cannot stand to say a few negative words.. The poorest communication I have ever experienced. When I arrived, I realized that due to some issue with the booking platform, three reservations were made for me, however, I traveled due to business reasons and I was alone. There is no personal check-in, instead, you have to call somebody, who tells you a code with which you can pick up your keys. Well, the madame there spoke only a few words of English - she had even difficulties with saying the numbers of the code in English. When I opened the keybox, and realized, that three keys are assigned to my name, I tried to explain to her the trouble - however, she was not able to understand the problem. I asked her to come to the hotel so that we could save this issue, but she refused to turn up. As she did not understand what I intended to say, she simply dropped the phone. I don't think this is the way in which the guest is to be treated. When I left, I was able to the manager of the hotel, who seemed to understand the problem, but he did not propose to offer any refund or so. However, a formal confirmation of canceling the two additional bookings has not arrived yet. Additionally, two rooms cost 54, the third one 74 Euro - of course, I had to pay 74 Euros. Certainly not recommended.

Good
Traveller Type: Solo Traveler

Poor
Traveller Type: Business Traveler
  : small room