Hostel am Ostentor

Pleasant
Traveller Type: Business Traveler

Wonderful
Traveller Type: Solo Traveler

Very Good
Traveller Type: Business Traveler

Very Good
Traveller Type: Solo Traveler

Very Good
Traveller Type: Solo Traveler

Very Good
Traveller Type: Solo Traveler
  : I had a late check-in, and even though the staff was not on-site, they were very helpful. They provided clear instructions on how to locate the keys and access the room.
  : ventilation of room was weak

Very Good
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Solo Traveler
  : Located right in the old town! Spacious dorm with private bathrooms
  : bunk bed height too low for person in the lower bunk to sit up straight

Very Poor
Traveller Type: Traveling as Couple
  : Location idealBed was comfortable Apartment was spacious.
  : - First room that we booked was the apartment, Lotte, which had an immediate overpowering smell of mould, causing my partner to break out in hives as she was allergic to mould. After aerating the room, the smell dissipated by and large, but was still causing irritation.-We then inspected the bed, and the blanket at the bottom of the bed was covered in pet hairs, and other dust and grime. We discovered further pet hairs on the couch.- We decided to ask if there had been a pet in the room as we had specifically chosen a hostel/hotel that was not pet friendly as my partner is also allergic to animals. The response we received from the staff was lukewarm and wishy washy. The owners kept changing their story about whether there had been a pet in the room (to begin with, the hostel had a zero pets policy, to them saying that they sometimes allowed pets, before they said that there could have been a pet in the room in the last few weeks) At no point, had an apology been given nor had there been an offer of a room change or a discount/refund. We had to ask to move to a different room, and she didn't even collect the keys from us after the room switchover.- To further on from the above point, we discovered a removable pet carrier for a bicycle I the corridor below our room, which had a leash in it. The main criticism I have of these issues that we had is to clearly outline the hostels policies on pets, including dividing rooms between non and pet friendly, as there will be people in the future who will encounter issues like this, as cleaning a room does not completely remove pet dust and pet particles from an environment.- In our second room, my original duvet on the double bed was covered in mould spots on one side, so i had to switch duvet covers because of this issue.

Very Good
Traveller Type: Solo Traveler
  : If there is a hair-dryer, it will be better