Golden Tulip Kassel Hotel Reiss

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: solo traveller
  : 5-10 min walk to the city centerparking place right behind the hotel - focmy room in the 6th floor was great - quiet, big, comfortableSauna and gym I didn't use - heard that you have to pay 10$ extra to use the SaunaCould check in 3 hours earlier! :-)
  : I have nothing to complain!

Good
Traveller Type: young couple
  : Clean room. Shiny bathtub taps. Very good mattress. Good location, next to the train. TV guide. Coffee and tea bags.
  : standardized responses of the staff

Good
Traveller Type: young couple
  : Decent location. Clean. Plenty of free parking.
  : The room was very hot. The air conditioner did not cool. Was a very warm night.

Good
Traveller Type: family with young children

Very Good
Traveller Type: solo traveller

Pleasant
Traveller Type: review category business travellers
  : You have to be careful not to get a room that has a door only separating you from the other room otherwise you hear the neighbors COMPLETELY. mine had sex every day. Joy. Otherwise decent offering for the price I guess.
  : Gym also super bare bones. More weights please! Plus some air conditioning super stuffy in there

Pleasant
Traveller Type: young couple

Wonderful
Traveller Type: solo traveller

Disappointing
Traveller Type: with friends
  : The layout of the bedroom was okay and the beds were comfortable
  : HousekeepingFor the entire duration of our stay housekeeping failed to complete the task of making our bed, as the decorative pillows were carelessly left on the floor. The bins were only emptied once, on the second day, by the receptionist. The same goes for the cups - we only had clean ones after the first day when the receptionist provided fresh ones. The two cups left on the tray were not washed on the second day, and none of the four cups were properly cleaned on the third day. They had visible rings and the tea spoons were sticky. The replenishment of tea, sugar, etc., was also done solely by the receptionist.*Bar*The bartender appeared more focused on lounging on the sofa, facing away from potential customers, watching movies on the large screen television with the volume turned up high, rather than being positioned behind the bar ready to assist patrons. During our initial visit, we had to signal for his attention by moving a barstool. The following night, he was once again seated on the sofa engrossed in the loud television. We decided not to attempt to get his attention and simply departed. On the third evening, there was no bar staff present, so we retrieved bottled drinks from the secured fridge near the reception area. After leaving the empty bottles on a coffee table in the lounge, we proceeded upstairs to freshen up. Upon returning 1½ hours later and then again 4 hours later, the bottles remained untouched on the table.*Summary*To be honest, this level of service falls below my expectations for a one or two star hotel, so it is definitely not something I would anticipate from a hotel that boasts a four star rating.