Hotel Vier Jahreszeiten Kühlungsborn

Very Good
Traveller Type: Family with Young Children
  : all good except WLAN
  : no WLAN in my room, had to use working space at reception

Very Good
Traveller Type:
  : the hotel is located directly at the promenade, walking distance from literally everything. the staff was friendly and attentive. one of the biggest and comfiest beds ive slept in in a while! the facilities in general where clean, modern and tasteful! very pleased!
  : the hotel is parted into three houses, with one of them (the one we stayed in) being like a 3-5 minute walk away from the others. not the most pleasant, considering the current weather, having to run to the spa in the rain. but its noted when booking and definitely privileged problems, that didnt impair our stay at all!

Wonderful
Traveller Type: Family with Young Children
  : Nice house (the separate two level abode), all brand new, chic, modern, immaculately clean, great beds, a short hop to the beach. Breakfast next door with such lovely b/f ladies. Reception staff happy efficient bunch, switched on and fast. Liked it so much.
  : As usual in German Bder the Kurtaxe being applied and paid post stay with an extra on site payment effort. Easier to include it in the rate, itemize it on the bill and on you go. I am sure it is not the hotels choice.

Disappointing
Traveller Type: Family with Young Children
  : Apartman was very spacious, clean and nicely furnitured. Breakfast was at very decent level. Locality is also very good, close to sea and main street.We had no internet access during the whole stay, nor wifi or phone signal.
  : They were unable to fix the internet issue. I complained every day, they keep promising to solve it but nothing happened. So i spoke directly to manager at day three. It turned out they knew about the issue in the room but do nothing about it and i was explained i should rather spend my time outside of the room. This was just so rude. I choose the hotel also fbecause of the feature of wifi access at the room as i had to work during the nights. All in all, the time i invest to this complaint and the feedback and behaviour i got back just ruined my while experience. I never faced such a arogant manager in hotel services.

Very Good
Traveller Type: Traveling as Couple
  : Restaurant orangerie fantastic Spa clean and good Friendly and professional staffLocation and in front of the seaAmple room
  : Restaurant WolkenlossConsidering the coronavirus related restrictions that apply for the use of the spa, we try to book it well in advance. However -perhaps due to an occasional issue- we only got a time slot in the second day. Rooms a bit noisy

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Business Traveler
  : The attitude towards customers