Ringhotel Zweibruecker Hof

Fair
Traveller Type: Family with Young Children
  : Fantastic view, very nice rooms, very good breakfast. Great location, easy access to a few shops, food places, pubs and restaurants.
  : Attitude issues from some of the staff , you cant borrow a towel to go swimming externally. Even offered to leave a deposit ( towels are standard, nothing special). You have to pay extra for parking at the hotel, if you get a space. Through the week when weather was not up to scratch and the beergarden was shut all day, they didnt even open the pub within the hotel. Just as well there were a lot of cheaper and friendlier places around. Might be a nice place to stay for a night or 2. Certainly not for over 5 nights. If the waitress/ breakfast manager Kerstin wasnt there, the breakfast experience was spoiled by staff who clearly dont like their job. Different when Kerstin was there and kept control of staff, supply and guest. A gold star for Kerstin. And last, check your mattresses. My daughter had a massive urine or whatever stain on the bottom side of the mattress. A 4 star hotel should get that at least professional cleaned. Unfortunately has the overall experience spoiled our stay and spend my hard earned money at the wrong place. 9 days 2 rooms for 2200 euro is to expensive to get treated like that.