Base Apartments

Wonderful
Traveller Type: Business Traveler
  : The fact that there is a small kitchen makes this apartman great!

Poor
Traveller Type: Family with Young Children
  : Apartments were functional and clean (bar a musty smell which was addressed on the second day), what we expected for what we paid. The location was convenient for us as we had family near by but would be a bit out of the way if you were going on a city break. Staff were nice to talk to (via whats app) but not efficient- see below. Customer service offered us a 5% discount on final night (very small amount) but this has not been received.
  : I requested a baby bed (we had a 5 month), this was confirmed by a once through booking.com and once through whatsapp. Just before our stay as this was crucial to us I re confirmed and was told that a baby bed would in the apartment. When we arrived it wasn't there, I contacted customer service and they were not able to provide this for the first night of our stay, we ended up with a nightmare of a first night as the baby didn't have a bed to sleep in.One of our apartments had a musty smell, I contacted customer service about this and they arranged for the apartment to be refreshed with an ozone machine on the second day.As a result of the smell, they did offer us an upgrade (Deluxe Studio), we checked out the room and it was pretty much the same as the one we were in so turned this down as we wanted both apartments to be near as possible to each other.Check in experience was a nightmare! Seemed straight forward but the online check in did not give me an option to check in for both apartments, I checked this out with customer service (via whatsapp) and they confirmed that both apartments were checked into and all was ok. Then a day before our stay I was again prompted to check in, I queried this with customer service to which they again confirmed that both apartments were checked in successfully, then on day of check in I only got a door code for one apartment. I again queried this with customer service and at this point I was informed that I had to check in to the second apartment and they provided a link which was quiet straightforward but it took over 3 hours of messages for them to confirm with me what guests were already checked in.When we arrived in the property one of the apartments was very difficult to access, it took us over an hour to get in.We also requested a microwave (to sterilise baby bottles) , once we arrived in the property and saw that their wasn't any (this was an oversight on our behalf) but could not be provided.

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type:
  : Spacious apartments, nice breakfast, great amenities (shampoo, conditioner, body wash, body lotion, hair dryer, coffee and tea, snacks and drinks in the room), great shower pressure, sparkling clean and easy to check in and check out.
  : The online booking of the breakfast did not work so well and contained wrong information (the breakfast hours in the online platform have a mistake). Also, you could only book/pay for one day of breakfast (we stayed two days)

Good
Traveller Type: Solo Traveler

Very Good
Traveller Type: Traveling as Couple
  : Spacious. Comes with own little kitchen + fridge!The view was nice (we were in the 8th floor). There was a desk to work on with a lot of outlets. Its also close to the metro and buses, plus there are fitness studios in the area in case you want to train.
  : Mediocre cleaning. Some surfaces were really dusty, just like the coffee cups and glasses. Plus there were some stains and dirt around the bathroom and the main room. Luckily the sheets were perfectly clean and fresh. If the cleaning was more thorough we wouldve definitely felt even more comfortable.

Wonderful
Traveller Type: Business Traveler
  : Good communication with numa from the room reservation till the end of the stay. No problem to check in and out even on Sunday. Comfortable and big bed, powerful heating system, good shampoo and shower gel, nice view from the window, a free water bottle.
  : There is no microwave in the kitchen, tea mugs are too small (for me :))

Very Good
Traveller Type: Solo Traveler

Good
Traveller Type: Traveling as Couple

Poor
Traveller Type: Business Traveler