Hotel Franken

Fair
Traveller Type: Traveling as Couple
  : Hotel was very clean and parking was included. Good selection of drinks for purchase.
  : While room was clean it wasnt updated and bed wasnt comfy. We checked in around 7:30pm and there was no one at the front desk. We had to call the hotel to get someone to come check us in. There was no warning that a desk attendant wouldnt be on dut

Very Good
Traveller Type: Business Traveler
  : Hugely nice receptionist waited for me until 9.30pm even if chieck-in supposedly closes at 8pm. Newly refurbished room, free Wi-Fi.

Pleasant
Traveller Type: Traveling as Couple
  : Location was great - very quiet, near where we needed to be and not difficult to find - good road signs directing us to the hotel. Parking was easy and it was spotlessly clean throughout the hotel. Fantastic water pressure in the shower. Comfy bed. Courteous member of staff - if slightly out of his depth.
  : A surreal mix of modern and desperately needing modernising. The corridors are quirky orangey marble - stylish but dated wrought iron banisters with a weird voile curtain before the end of the corridor - felt a little creepy. I'm not sure the room has been planned with the weary traveller in mind - no bin liner in the bin and after many hours of travelling, one needs to empty out those sandwich crusts and tissues and receipts etc. that seem to amass during the day and it was a bit odd flinging all the crud into a tub. Bathroom half over-modernised but odd mix of old and new brown tiling in the shower made it a curious (but clean) experience. Just felt a bit under-loved with no clear style, joy or pride coming across. With a husband very allergic to feathers, I always put in my booking "no feathers in the bedding, please". However, on arrival, we checked and were told that they only have feathers and hadn't responded to my statement because it was "only a suggestion" and not a direct request. They managed, eventually, to find some non-feather pillows and, after further negotiating with the boss over the phone, announced that they will be investing in some non-allergenic bedding for such requests in the future. In the meantime, my husband was able to borrow some car blankets from the friends we were visiting and sleep under those - not ideal but meant we could sleep without medical intervention being required! I don't think it's standard to have a kettle in the room in Germany so we weren't surprised not to have one. The reception desk is only manned for short periods each day.

Good
Traveller Type: Solo Traveler
  : Clean and comfortable
  : Way out of town. Not particularly good value for money

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Business Traveler
  : Clean hotel located walking distance from the city center. I had a room on the top floor with a rooftop window. Bed was comfortable, and bathroom was suitable for my needs. The decor may appear a bit outdated, but everything functioned like it should. Would consider it again if staying in the city.

Disappointing
Traveller Type: Traveling as Couple
  : The room was clean and quiet. Staff communcated with us nicely.
  : Price was too high, especially for the location and the minimal size and comfort of the room. Messages sent to Hotel Franken through Booking.com did not reach the hotel, therefore we got bedding to which we were allergic and we didn't sleep well due to that. The front desk was hardly manned, which made everything more difficult than necessary. The water pressure in the shower was super low.

Fair
Traveller Type: Business Traveler
  : Television is good.
  : The toilet cannot be locked. The bed is narrow. There is only one shower curtain, impossible!! The service at the counter could be more professional.

Very Good
Traveller Type: Solo Traveler

Very Good
Traveller Type: Solo Traveler