StadtHotel Bad Fallingbostel

Very Good
Traveller Type: Solo Traveler
  : Breakfast was very good. Room small but clean and pleasant.
  : Batteries in remote were flat. No fridge.

Poor
Traveller Type: Family with Young Children
  : The breakfast is perhaps the only thing that was pleasant during this stay. There was enough variety. There is parking next to the hotel, which is nice.
  : Staff was rude and rooms were not cleaned properly. In detail: On the day of our arrival the owner reached out to tell us that two of our rooms would not be available. He approved a late check-in (between 22:00-23:00), we reached out to ask for a number if it would be a bit later (due to traffic jams). First he used this as an argument why he wouldnt offer us the rooms, afterwards it was due to technical reasons. He asked us to cancel the booking ourselves. We didnt do that because 1) there were hardly any places with still four rooms available nearby and 2) we would have lost all support from Booking. We had to reach out to Booking.com to have a proper solution. The solution itself was decent (thanks to the interference of Booking, who asked the owner to provide rooms in another hotel nearby for the first night, for the second night we would be all together in the Stadthotel). When we arrived for the second night, we expressed our disappointment about the hassle to move from one hotel to another, plus the fact that he notified us about this inconvenience on the day of our arrival. Sadly enough the hospitality and friendliness of the owner was simply non-existent. He started shouting what more do you expect of me, you can leave now, there is the door. This was in front of other guests and embarrassing. If I would have stayed there on my own and not with my family, I would have left. If I was the hotelmanager myself, I would have offered something to drink on the house or at least an apology for the inconvenience. We would remember this place completely different then. The rooms themselves werent great either. There was fungus in the bathroom, long hairs from a previous guest on the toilet seat and stains on the carpet.