Hotel Shterev Karlovo

Very Good
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Business Traveler

Poor
Traveller Type: Traveling as Couple
  : The only good thing for this hotel is the location.
  : Most of the facilities were broken or not working. The sheets and the towels were worn out or dirty. The room for four people had only 3 working sockets, and the fourth one had a broken terminal inside the socket. The door of the bathroom was dropped from the hinges and every time someone wanted to go to the bathroom , it was a challenge. Plus the toilet cistern was broken.

Pleasant
Traveller Type:

Very Good
Traveller Type: Family with Young Children
  : I've no idea what this hotel used to be like and why it might have prompted quite so many negative reviews in the past, but we had a very comfortable, peaceful and pleasant three nights there, right in the centre of Karlovo at a very good price. The staff were lovely and there was no evidence of any of the so-say 'issues' that other guests appear to have had. To be honest, I was slightly wary about booking it when I read what others have written here, but don't believe the negative hype - it's a really nice, clean, friendly 2-star hotel with views across to the Balkan and right on the main town square (with cake shops!) And a great base for exploring Karlovo.
  : The wifi was a bit wobbly - but that's no big deal or indeed uncommon.

Pleasant
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Solo Traveler
  : This seemed to me a good "business" hotel with modern facilities right in the center of the "new town." A group of soldiers was also staying there. That gave me a sense that the hotel was solid and professionally run. The manager (Petya) was very helpful to me in helping me plan my next train journeys, even looking up the times on the computer screen at the reception desk. That was very much appreciated. Her English was good. The room was large and clean with good facilities. WiFi was good.
  : Really, the hotel didn't have anything to question. There was a problem with its indicated location in my mobile's map software (MapsMe) which showed two different locations with the same name. That caused about 10 minutes of walking around, but the correct location was just across the square from the incorrect one. I finally located the hotel to end the frustration.

Poor
Traveller Type: Solo Traveler
  : Perfect location. Incredible professional service of the receptionist Stefka.
  : The level is of a tourist dormitory from the last century. Uncomfortable creaking mattresses, sheets that barely cover the mattress. There is not even a chair in the room. The smell of a sewer in the bathroom that gives you a headache.

Poor
Traveller Type: Family with Young Children

Very Good
Traveller Type: