Wok Rooms

Fair
Traveller Type: Business Traveler
  : The location was nice, on a quiet street and amongst locals. there was a little glassware, cutlery and plates accessible which was nice.
  : You could tell there had been water damages not to long ago, and the room was made to look pretty on pictures, but when you got up close and saw the room it was oblivious the place hadn't been cleaned other than like a 5 minute clean, it needed both a real clean and a handyworker to come and fix some minor things. There is no staff and I'm not quite sure when the cafe downstairs is open - my stay was thursday-sunday, and it was closed.

Very Good
Traveller Type: Business Traveler
  : Good location, easy to get the keys, big room, comfortable bed
  : TV did not work

Very Poor
Traveller Type: Traveling as Couple
  : I wasnt going to post a review, as I formally submitted a complaint to Booking.com regarding our recent stay at WOK Rooms. However, given that WOK Rooms have not replied to our complaint, I feel I am given no choice. Upon arriving at WOK Rooms, we were greeted by a front door which someone had quite clearly tried to force open. Although locked at the time this was unnerving and set the tone for the 'stay'. We were then told our key would be in the box behind the door. To our shock, this box was unlocked, and not only contained the key to our room, but also the other 3 which WOK Rooms also offer. This means that anyone who gained access through the initial front door, could then easily access any of the rooms available, this is a clear and quite dangerous security concern. We took our key and headed up the stairs to our room, where we were greeted by our door, which had no handle on it and instead was on the floor in front of the door. I reattached the door handle and entered the room. The room was dirty, thick with dust on the surfaces, with a curtain which had half been pulled off the wall. As if this wasn't enough, there was fresh blood on the bedsheets, on the floor by the door and there were also stains on the fresh towels. The shower was broken, had one glass screen which was hanging off. We tried to contact WOK Rooms but were greeted with a phone which just rang through, and on the basis of all of the above, decided that we could not stay in the apartment due to both safety and hygiene issues. However due to it being so late in the day, we could not find any accomodation to move to for that night. This meant we had to stay the night. Upon waking up we noticed some small bugs on and around our pillows. Whilst I do not have a picture of this (We left quickly) I am confident that they were bed bugs. We had to pay for hotels for the final 2 nights of our stay in Brussels, which were expensive, which is simply not acceptable.

Pleasant
Traveller Type: Business Traveler
  : Great location, very nice facility, all clean and nice.
  : There was a constant knocking from the pipes in the toilet and the noise from the upper floor was also unpleasant. I believe the tenant can have the pipes fixed.

Very Good
Traveller Type: Business Traveler