Smartflats Design - Stephanie

Good
Traveller Type: Business Traveler

Very Poor
Traveller Type: Family with Young Children
  : The location of the property was really good and the flat itself is fairly spacious.
  : The property was not clean at all and really dusty, the blinds in the second bedroom were not working, the bed in the second bedroom was not even made up, there was no WIFI, I was informed a week prior to our stay that there will be a hairdryer provided but there wasn't any. They say you could contact them 24/7 which you can but rarely anyone will pick up and if they do they will not do anything about your issues. I would think twice before booking this place.

Good
Traveller Type: Family with Young Children
  : Location, open space, housed multiple families well. Bathrooms and bed rooms were quite nice.
  : The security appearance of the door was the biggest concern. The siding on the door looks like someone was trying to break in at one point or it is falling off. Some of the furniture or appliances listed/shown were not there.

Pleasant
Traveller Type:
  : reasonable location. Largely clean.
  : sofa very stained. Access/Wi-Fi instructions poor. Couple of light fittings not working. Very bare

Fair
Traveller Type:
  : Location was brilliant and the apparent was clean.
  : We didn't have a TV for the whole week. Even after multiple emails to the organisation. The staff were rude over the phone. The blinds were damaged and couldn't be used to block out the light in the rooms.

Very Poor
Traveller Type: Family with Young Children
  : Their booking system is reallu bad

Poor
Traveller Type:
  : I didnt like anything.
  : Walls were unclean .The express coffe didnt work. Dishwasher was not not working too.The sofa bed it had dry blood on it. Not cleaned. The other beds wereee totally uncomfortable. Half of body goes down while sleeping because the bed wasn't on level. The wifi didnt work. Even i called by phone. By WhatsApp by messaging on booking.com. they kept saying we will send someone. No body came. And they didn't send password. I had many things to work on my laptop and i couldn't do because of this. I really cried for what was happening because even the location that this apartment has doesn't have many bars where to go .

Very Good
Traveller Type:

Good
Traveller Type: Family with Young Children

Fair
Traveller Type: Business Traveler
  : The pictures online were different from the reality. Were wasn't hot enough hot water in shower, host wrote that included hairdryer - but we couldn't find it and were is no answer from host to help us. Apartment lacked cleanliness, the furniture was dirty.