Smartflats City - Royal

Very Good
Traveller Type: Family with Young Children

Fair
Traveller Type:
  : The location
  : The wall was really dirtyThe dishwasher was brokenThe door of the bathroom had a hole in it no more intimacy

Very Poor
Traveller Type: Business Traveler
  : Nothing
  : Everything. Especially the Terrible Customer Service of Smart Flats and a HUGE hole on the bathroom door, They also didnt want to give back to me something I forgot in the Kitchen (vitamin containers and vitamins)

Very Poor
Traveller Type:
  : Not to much
  : To much

Fair
Traveller Type:
  : The location is great, there is really good access to metro station and restaurants area.If you are interested in high-end shopping, you may visit Dior or Hermes which are right across the corner.
  : There is a list of things we didn't consider ok and based on which this location is not on our top recommendations:- the pictures presented on Booking do not reflect the reality of the apartment: the floor is scratched, the curtains are torn, the wallpaper peels off, there are traces of mold and rust in the bathroom and the TV was not working (we contacted the administrator in respect to the TV, but we went to Brugges so we gave up on fixing it);- there is an alarm making a beep noise every other minutes, which didn't allow us to properly sleep during the night;- check-in starting at 16:00 so the cleaning firm has time to clean the apartment. Even so, there was dust in the bathroom and the floor was dirty.- we really thought the location was a great price-quality deal (almost 500 euro, 4 persons, 3 nights) but, again, the pictures are misleading.- the beds are staying on some plastic support which is full of dirt, as you may see in one of the pictures.To be honest, we have been mostly walking around the city and the country so we only took a shower and slept there. Otherwise, for sure we would have changed the accommodation.

Poor
Traveller Type:
  : Spacious apartment for a group and in a nice area, however it wasnt central.
  : It was absolutely freezing cold and the heater was not working. The drainage was blocked in the bathroom leading to a disgusting smell in the bedroom which went on to our clothes and spread around the room. The room was dirty and really needed a makeover.

Very Poor
Traveller Type: Business Traveler
  : anything

Fair
Traveller Type: Business Traveler
  : The majority of the photos of this property don't correspond to the property, and the ones that correspond are enlarged for making the property look much bigger that it actually is. Some of the walls in one of the rooms and the bathroom door were broken when we arrived, but this was not notified to us. The sofa bed was uncomfortable, the rest of the beds were good.

Pleasant
Traveller Type: Family with Young Children
  : The location was great. It was roomy enough for a family of 6. The beds were very comfortable.
  : The toilet room was extremely small and had no ventilation. There was no sponge or dish towel in the kitchen. There was no towel rack in the shower and nowhere to hang towels.

Very Good
Traveller Type: Family with Young Children
  : The location of this property is great. It is located right next to the metro line served by the 6 and the 2 trains. While we used the metro to get to the apartment from the Brussles Midi train station, we walked to most of locations that we saw in Brussles. Also, the apartment is withing walking distance, although a longer walk, to the Brussles Central station, making it easy to use Brussles as a home base to take trains to explore other parts of Belgium (Bruge, Antwerp etc. etc.)
  : The dishwasher was broken and the kitchen generally underequipped. There were plates and cutlery, but no additional items like salt and pepper or oil. There were no fans and it was hot. The apartment is not well soundproofed from the outside, and the apartment was located on a busy street.