Smartflats Design - Antwerp View

Very Good
Traveller Type: Family with Young Children
  : Central location. Modern apartment, well equipped.
  : The instructions sent for accessing the apartment were not correct and contacting by phone was not easy. It took some time to get in contact with an agent which was stressfull. Hairdryer was missing In our apartment and justification was that previos customers took it It is a pitty because the above can essily be fixed which would have made our experience much better.

Wonderful
Traveller Type: Family with Young Children

Good
Traveller Type:
  : code service didnt work

Fair
Traveller Type:
  : Good location, near Opera metro.
  : No luggage storage allowed before or after check-out. Passcodes for building and flat were mixed up.Hair dryer not available despite being listed in facilities.

Very Poor
Traveller Type:
  : Location

Very Good
Traveller Type: Business Traveler
  : Its a nice apartment. its new, clean and comfortable. Plus, the location is the best in the center of city and close to tram and train station.
  : we had problems with building door code.

Good
Traveller Type: Family with Young Children
  : Amazing location, rare to find 3 bedrooms and a lot of space.
  : Instructions on everything from the stove to the coffee machine. 2 single beds need a mechanism to keep them together as a double. A few more pieces of decor, such as artwork on the walls and pillows/books would really add to this place to make it excellent.

Disappointing
Traveller Type: Business Traveler
  : Beautiful apartment situated right next to Antwerp Central Station and the city. There were three bedrooms with comfy beds, two clean bathrooms and a spatious living room with big windows overlooking Antwerp's shopping street.
  : As we tried to leave the apartment building in the morning, the front door to the street was locked. We were unable to open the door from the inside, so we were locked in. This is extremely unsafe, in case of a fire we would have had nowhere to go as therewas no other exit leading out of the building. When we called the residence, the owner simply said he didn't believe us and that it was "impossible" that the front door was locked. We had to send video proof of us trying (and failing) to open the door to their e-mailaddress. When we heard nothing, we tried calling again, this time reaching another employee. She assured us the technical staff would be there in 10 minutes. Technical staff arrived after +-50 minutes, which means we were locked inside the building for over 1.5 hours. As we had to work in the morning, we were 1.5 hours late for work. Terrible experience and extremely dangerous would there have been a fire.

Good
Traveller Type: Family with Young Children
  : Location, space, nice flat very comfortable
  : The property didnt have a laundry. The owners didnt offer enough cleaning essential products for our stay. lack of instructions on how to deal with any issues. The owners should offer a more personalized service.

Very Good
Traveller Type: Family with Young Children
  : The 3 flights of stairs!! We are all pensioners!!