Hotel Villa Nova

Very Good
Traveller Type: Solo Traveler

Good
Traveller Type: Family with Young Children
  : Gorgeous views over looking the sea, lovely swimming pool/ right on the water which in Neum is a must as the public beach is overcrowded. Quiet location but near shops/ bakery/ mini supermarket
  : As others have said: - breakfast is very underwhelming for this kind of hotel. We only ate once and then went to the bakery across the road instead delicious (and cheap!) pastries. - the ladders going to the beach: one at the end of the platform in particular is completely rusted / we cut ourselves multiple times on this! Serious hazard with children!

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children

Disappointing
Traveller Type: Traveling as Couple
  : I was humiliated by the receptionist. because I arrived with a motorcycle. he asked me to pay immediately. that's okay. he said that I have to pay for parking and for the motorcycle. I replied that I would practice somewhere so as not to take the whole place. At his insistence, I paid and parked. upon entering the room, the stench of cigarettes was heard. there was no kettle for water and salt for coffee, although it should be in the room when I booked through booking. The pool is very small for 6 people but that's ok. I complained about that, he replied that they cannot control whether the guests smoke in the room because there is no smoking detector. that day I left for Dubrovnik, when I came back he sold my parking spot and then told me that I could park somewhere on the other side even though I paid for the parking properly. I can't go to the beach without paying for beach chairs. It would be nice if they included all of that in the price so they made you pay or go to the city beach. On leaving, another receptionist asked me to pay again. I explained that I had already paid. But he didn't write to pay himself, so the latter didn't know. I asked them not to issue an invoice. they gave me the bill. my experience is that for the money I paid, I can go to another hotel. It's not worth the stress. I will avoid him from now on.

Poor
Traveller Type: Solo Traveler
  : Room was terrible, located in basement, with no view at all

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple
  : Nice view of the sea, friendly staff, large and comfortable room, hotel pool, varied selection of food for breakfast, hotel restaurant located on the beach.
  : More vegetarian dishes for dinner, a little bit complicated parking, but receptionist helped us.

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : Right on the beach
  : Smell in the Room