The Student Hotel Vienna

Disappointing
Traveller Type: young couple
  : AC, location and free spaces.
  : Service, unclean room.

Good
Traveller Type: young couple
  : It’s a nice and well-located hotel (close to the subway station and even closer to the tram station), and the personnel were very friendly and helpful. Breakfast was simple but decent.
  : The room was good, but a bit dusty and the shower wasn’t clean enough, especially the shower head.

Good
Traveller Type: family with young children

Disappointing
Traveller Type: family with young children
  : Well-connected location. The staff is polite.
  : While the staff is polite, not all of them seemed trained to work at a hotel, not being capable of answering basic questions. As an example, I had to ask three different members of the staff before being able to get a glass of ice (the first two did not know where/how I could get one).According to the staff, the hotel does not have a freezer. I find this hard to believe given the restaurant and bar on site. The lack of a freezer was quite troublesome as I had medicine that needed to be kept in cold storage.The cleaning of the room was highly disappointing. You could see the dust accumulated on top of the lamps. The shower was in a terrible state as well, with the unions of the tiles becoming dark brown due to poor cleaning. Signaling that the lack of proper cleaning has been going on for months. The state of the rooms and common areas is disappointing for a hotel that markets itself as four stars. I would not recommend.

Very Good
Traveller Type: young couple
  : It was a very good location with strong public transport connections to all the attractions we wanted to visit during our time in Vienna. The air conditioning in our room was very good as Vienna was experiencing a heatwave when we arrived.They were happy to keep our bags for us after check out while we nipped down to Praterstern for a last spot of touristing at the riesenrad and amusements
  : Surfaces and appliances in our room were all black, which often led to difficulties when a black appliance was put on a black surface, for example the black hairdryer the hotel provide was in a black bag on a black shelf inside a black cabinet.There was a kettle and coffee machine in the room for tea and coffee but the sink/tap set up was so shallow you couldn't fill the kettle directly and I had to fill it using one of the water glasses provided.My girlfriend also complained that the bathroom layout. Where the toilet was in its own room with black walls and a black light switch etc but you then had to unlock the door and go into the main bedroom to use the sink was not conducive to using menstrual products like a moon cup.

Wonderful
Traveller Type: family with young children
  : All things are perfect
  : I don’t like the location

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: review category business travellers
  : Very hipster and modern, great authentic vibe.
  : Cleanliness could be better.

Very Good
Traveller Type: family with young children

Pleasant
Traveller Type: family with young children
  : It could have been cleaner