Imperial Apartments Schönbrunn - Contactless Check-In

Very Good
Traveller Type: Family with Young Children
  : The area was nice. Sheets and towels clean.
  : The walls were dirty. The room was frozen, took 2 days to proper heat up, when we arrived the window was open and heaters unpluged. During the first night other guests made big noises, shouted on the stairs, ringed the intercom at 2am. Bed is not confortable.

Wonderful
Traveller Type:
  : We had a very big and spacious apartment. Clean, warm and comfortable. Host was kind and helpful with everything we needed. Property does not have parking but there is a parking available nearby for 10EUR/24h. The property is far from city centre but public transport (bus/tram) are nearby
  : Noisy neighbours above (not too bad though, but for one with a light sleep it might be a thing to consider)

Wonderful
Traveller Type:

Wonderful
Traveller Type: Family with Young Children
  : The host was very attentive and followed up on us on arrival even at 12am. She also left us a cute little gift for Christmas. The connection from and to the center isn't bad as well.

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children
  : Wonderfully clean and comfortable with everything we needed. Close to public transport connections. Modern amenities and appliances.
  : Minor detail was that our apartment was in the top floor so we had to climb some stairs. Not a problem for most but it might be for some.

Very Good
Traveller Type: Solo Traveler

Disappointing
Traveller Type: Family with Young Children
  : Big rooms!
  : The room I stayed in was very cold, and the temperature could not be adjusted. I simply froze, It's practically a single bathroom divided into two rooms: one in which there is only a toilet bowl and a sink and one that is a bathtub, shower cabin and sinks, but without a toilet bowl. I was sent to park the car in a public parking lot approximately 600m away, where I paid 10/day, although there was a public parking lot in front of the property where I could park paying the same price. I was told that it would cost more even though there was public parking and it costs the same. I think this is to keep the free spaces there in front of the property. Unlucky that we were on rainy days.

Very Poor
Traveller Type: Family with Young Children
  : It was easy to get into the house and the apartment. The apartment was well equipped. The host seemed to be nice on the phone.
  : In a nutshell, this accommodation is unsafe, unhealthy, and unclean. In more detail1. We had a one-bedroom apartment with kitchen and shower. The kitchen had an oven and a microwave, but there were no pots/pans to use in the microwave or the oven. So, you can only put a frozen pizza in the oven or something ready to eat to heat up. Roasting or baking in the oven is not possible. 2. The apartment was filthy. Upon arrival everything was covered in long black hair, from the bed sheets over the kitchen cupboards to the floors and the shover. The bathroom was absolutely disgusting, the walls were covered in mildew, the fittings in limescale and the whole room as well as the apartment reeked of sewage... The shower gully had probably not been cleaned for ages. The kitchen was just as disgusting, the sink had not been cleaned for ages, the stovetop was sticky and grimy. The floors underneath the bed and the coach had not been swept. The vacuum cleaner which was provided was full of dirt. We did not feel safe to use it. 3. We spent here 6 nights in January, and it was only the last night that it was warm enough. The apartment had 2 infrared heaters in each room, but some of them made strange noises and they did not provide enough comfort. The bathroom remained ice-cold all the time, even though the thermostat was turned on. 4. There is no lift in this house, and our apartment was on the 5th floor. We had a lot of suitcases and a 20-month-old toddler, all of which we had to carry upstairs... We were not warned of this fact. The beds were uncomfortable, and the pillows were not even real pillows it seemed... They just stuffed something in the pillowcase. 5. The infrared heaters are a danger for children, as some of them are in reachable height and are very hot. There were also power sockets hanging out from the wall. 6. There is no free parking in front of the venue (you must pay from 9 am to 10 pm), which fact we were not aware of and collected a parking fine.

Very Good
Traveller Type: Family with Young Children
  : Very spacious and great location!
  : Kitchen and bathroom outdated with some broken doors and handles.